We recently experienced a major hardware failure on our USB service and have been unable to issue any books for several days. However, the great news is that we are back in action today (Thursday 6th March) so every terminal in our USB room is manned by a member of staff or volunteer working as fast as they possibly can. We also have teams working both Saturday and Sunday to clear the backlog as we know how much our members miss having a book.
Our normal speedy service should be back in place early next week. Meanwhile we apologise and ask you to bear with us for just a few more days while we do all in our power to catch up again - we have over 4000 books to issue!